Política de envío

Free shipping on every order. There is no minimum. Every order ships free.

Where we ship

We ship from the United States to addresses in the United States and Spain.

Processing time

Orders are packed and shipped within 1–2 business days (Monday to Friday, not counting U.S. holidays). Orders placed on a weekend or holiday start processing the next business day.

Delivery time

U.S. orders usually arrive 5–8 business days after you order. Orders to Spain take longer. Your tracking link shows the latest estimate.

Tracking

As soon as your order ships, we email you a tracking number. If you have not received it within 3 business days of ordering, email us at UnicaOneofOne@gmail.com.

Wrong address

Please check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we will fix it before your order ships. Once an order has shipped we can no longer change the address.

Lost or delayed packages

If your tracking has not moved for 7 days, or it says delivered but you cannot find your package, email us. We will open a claim with the carrier and send a replacement or a refund if the package is lost.

Damaged or wrong items

If something arrives damaged or is not what you ordered, email us a photo within 7 days of delivery and we will make it right at no cost to you. See our Return & Refund Policy.

Questions

Email UnicaOneofOne@gmail.com and include your order number. We reply within 1–2 business days.